Read the enquiry
Bring the message, email or permitted attachments into one enquiry record.
AITEREX · AI FOR LOGISTICS
A short message and a few photos can lead to several rounds of questions about routes, dimensions, weight and timing. Explore using AI to collect what is known, flag what is missing and prepare the enquiry for sales.
Discuss how your team worksBring the message, email or permitted attachments into one enquiry record.
Use the fields your team actually needs. Avoid asking customers to repeat information they already supplied.
Discuss drafts once approved rate sources are available. Margins, discounts and special commitments remain with the responsible person.
Bring a few anonymised enquiries with different levels of detail. Check whether required fields are missing, follow-up questions are useful and sales can act on the result.
First agree the rate source, validity, surcharges and approval process. Enquiry preparation is often the starting point; sending a quotation is a separate decision.
No replacement is needed to begin the discussion. Start with existing templates and examples, then assess integration if repeated data entry is worth addressing.
Start with one example. A finished project brief is not needed.