Understand
Identify the requested lane and service intent.
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AUTOMATED QUOTATION HANDLING
Qualify customer enquiries before the sales team starts quoting.
AI collects origin, destination, cargo, timing and service requirements, checks completeness and prepares a structured quotation brief for sales.
01WORKFLOW
Turn an unstructured message into a quotation-ready request.
Collect
Ask for cargo, volume, timing and special requirements.
Validate
Check required fields and flag uncertain information.
Prepare
Create a structured brief or controlled quote draft.
02REQUIRED CAPABILITIES
Faster response without removing commercial control.
Conversational information collection
Ask only the missing questions.
Quotation rules
Apply approved fields, formulas and scope boundaries.
Rate-source connection
Retrieve authorised rates when the business is ready.
Sales handoff
Transfer a complete brief with conversation context.
HUMAN & PERMISSION BOUNDARY
Commercial approval remains with the sales team.
The AI can prepare and, where authorised, calculate a draft. Special pricing, margin decisions and binding commitments require human approval.
01Faster qualification02Fewer missing fields03Consistent quote intake04More sales focus
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